After your order ships, we send a shipping-confirmation email with tracking information when it is available. Carrier tracking can take up to 48 hours to show movement after the label is created.
If you cannot find your tracking email or need help, contact support@shopcourtlyn.com and include your order number, full name, and email address used at checkout. Our customer-service team can help confirm the order status during normal business hours.
Please note that carrier scans and delivery estimates are controlled by the carrier. If a shipment is delayed, appears lost, or is marked delivered but cannot be located, contact us within 7 calendar days so we can review the issue.