Contact Us

Contact COURTLYN

For questions about products, orders, shipping, returns, or refunds, please email support@shopcourtlyn.com.

For order-related questions, include your order number and the email address used at checkout. If an item arrived damaged or incorrect, please include clear photos of the item and packaging.

Customer-Service Hours

Monday–Friday, 9:00 AM–5:00 PM Eastern Time, excluding U.S. federal holidays.

We generally respond within 1–2 business days. Messages received outside our service hours will be reviewed during our next business hours.

Business Information

Store name: COURTLYN
Operated by: ApexAssess LLC
Website: https://shopcourtlyn.com
Email: support@shopcourtlyn.com

Shipping and Return Address

ApexAssess LLC / COURTLYN
233 James P Brawley Dr SW Atlanta, GA 30314 United States

Orders are shipped from this address, and approved returns are accepted here.

Please contact us for return approval and a prepaid return label before sending an item back. Sending an item without prior instructions may delay identification and processing of your return.

Online-Only Store

COURTLYN operates exclusively online. Our location is not a public retail store or showroom. In-person shopping, customer pickup, and in-person returns are not available.